I've never used Fastmail, but didn't they lose a lot of customers with a hastily designed "user interface" upgrade that dropped lots of features recently?
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Their new(er) UI was in beta for awhile, and I believe is now the default.
You can use the classic if you want. I don't know if they lost any users over the issue, but it would have been unnecessary since using the beta was a choice, and you can use classic now.
I use the newer web interface at work.
At home I use Thunderbird, connecting to fastmail through imap and smtp.