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by brandonb·12y ago·view on hn ↗
I was part of the "tech surge" brought in to help patch up healthcare.gov in December. The GAO report gives a decent idea of what went wrong in 2010-2013 from a high-level contracting and policy perspective, but it doesn't really give much technical detail or describe what was broken about the organization, software architecture, and culture.

A couple of my colleagues have given talks on healthcare.gov from the perspective of the engineers who worked around the clock to help get the site running again: http://youtu.be/0albm_hhQzM?t=3m40s http://www.youtube.com/watch?v=GLQyj-kBRdo

A small team is also re-writing the site, starting with the most troublesome components for the next open enrollment period. Wired covered some of what is going on here: http://www.wired.com/2014/06/healthcare-gov-revamp/

If any of you out there want to help, please email jobs@hcgov.us!

1 comments
Fair perspective, but the government is still trying to solve a lot of the problems with closed-doors and the same contractors. There's a lot of startups that are focused on solving the problems of getting people health coverage.

A bigger challenge is ensuring people get the right coverage for their situation and understand the plan and provider network they're buying.

Disclaimer: I work at Stride Health, we help individuals buy plans in-context of their doctors, drugs, and health conditions they're treating. We're also hiring, sans the $840MM budget (https://stridehealth.com/jobs)