(FWIW, the full title is "An Efficiency Comparison of Document Preparation Systems Used in Academic Research and Development", which is too long for HN, so the previous submission also changed it.)
Moreover, the study only uses extremely small documents (with only a few mathematical equations) in their study. The power in TeX comes from defining project-wide macros and label management, allowing for instantaneous refactoring, tidy management of multiple versions of a document using imports and versioning, and seamless integration with whatever terminal tools you already use.
In other words, this paper's implied conclusions are short-sighted because TeX does much more than print the written word (or mathematical/tabular data). I would like to see the same study extended; make the same groups refactor a twenty page document, replacing one notation with another, reorganizing the sections, adding new figures, and reformatting the bibliography according to a different standard.
However, spell/grammar checking and the longer edit-compile-review cycle (e.g. when coding TikZ pictures) is still an issue for me where Word probably has an advantage.
Any tool suggestions for grammar checking LaTeX documents? I use vim's spell checking, which is ok, but a tool which understands grammar could be better than a simple dictionary lookup.
I spent an afternoon getting a presentation template ready, now it's incredible easy to make a powerful, beautiful presentation ready. I tried to do the same thing with Powerpoint and apart from the frustration I always lost a lot of time when I (or Powerpoint) managed to screw up something.
It does in general lead to some embarrassing moments when working with non academics/developers. Somewhere there is a team of artists that still jokes about that developer guy that proposed to do his presentation in Latex.
Handwritten HTML is just as nice to version control. I can embed rich media stuff easily. I can use transition and other effects (in the rare cases where they actually make sense). I can embed interactive things, which is better than alt-tabbing somewhere else. I can create a pdf as fallback as well.
So this major confound may be why LaTeX users seem so error prone. Word is one of the best editors for English text but maybe WinEdit is not.
I hope this fails to influence journal publishers. It is garbage.
But let a few people edit a Word document in turn, on different computers, maybe with different versions of MS Office, even the simplest 1-page abstract will turn into a bizarre Frankenstein monster where changing one thing in one place, will suddenly create funny effects in other locations... (e.g. observed recently: identing bulletted lists will change the numbering of another, numbered list...) Don't get me started on footnotes changing pages, or jumping around of embedded pictures.
So, for anything requiring collaboration between several people (I have the feeling that editing a word file from different computers, probably by different versions of MS office makes these things occure more often) it's still a mess... and something where LaTeX shines.
It is OK to be a LaTeX-lover and Word-nolover, but you don't have to be a Word-hater if you don't use Word.
I admit that I have been a Word-hater and I stopped doing it, because I don't know the current Word. Guilty. I have to use the current Powerpoint now and then and hate it, but that might just be my ignorance.
I don't think financial reason alone makes you a hater of a product.
Anything where you care about how the document loos takes time. Care about how the title page looks? Want to format the bibliography just right? These are issues all I, an intermediate user, have faced.