Item — HN Reader

I would suggest a way of looking at the rates without having to sign-up first. Also, why do you need so much information for creating an account?

EDIT: Oh, by the way, in the "No Honeymoon Rates" tab you say "It’s 2014, you deserve ..." might want to update that :)

2 comments

Hey - great feedback - thanks. We're working on product features which will enable customers to get estimated exchange rates pre-onboarding & activation. You're not the first to recommend so.

We try and be 100% transparant, and are the first venue to offer LIVE multi-supplier pricing + instant booking ability. One form opens you an account with up to 7 regulated currency companies. The problem: our rate contributors (FCA regulated) need to onboard customers before quoting live rates. It's for compliance (Know Your Customer) and anti-money laundering. We're actively building solutions to give honest and transparant quotes pre onboarding.

Great feedback - thanks.

Co-founder here. Good catch, will update! :)

The details are required for compliance (Anti Money Laundering, etc) purposes. We're looking at asking for a lot of this data later on in the process and not front load it so much. For example have a demo env and when ready, complete form and book for real.

Great suggestion on the rate visibility pre-sign up. It's something a few people have mentioned, we'll be working on that this week.