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by codazoda·11y ago·view on hn ↗
T-Mobile throttles my "unlimited" family plan. The main number gets 3G and each additional gets 1G and then is throttled. Are they also on the radar or is it less of a problem for them because they give you the throttle data up-front (while still using the unlimited word). In reality, however, when you hit your limit it becomes almost unusable.
1 comments
They tell you up front, so I don't think it's an issue. Technically it IS unlimited.
The problem is that it's quite literally not fit for use. It's some completely fucked software rate limiting or something that produces insane packet loss, pages don't load at all, IRC barely works, ssh breaks up and dies.

I don't mind being shaped to 5KB/s, but at least give me something resembling a consistent 5KB/s, not 12KB/s for two seconds and then 300 bytes/s (actual measurement) for the next half hour at 50% loss. It is quite literally unusable, even if unlimited. And I like Tmobile, but they don't even let me buy additional data.

Are you talking about data above the 21GB limit on their "unlimited" plan or the 2G data you get after going above your data limits on the lower plans?

I only pay for the 1GB plan but I haven't found it unusable when I go above that and I can buy a one-time increase if I like.

I'm on "Unlimited web" plan, but not 21GB.
Interesting, I haven't had that much trouble after getting throttled by t-mobile. I can definitely feel it, but it doesn't completely break like that.
"unlimited" means "not limited; unrestricted; unconfined". Speed limiting does not seem to fit that definition. It looks like they will avoid the rathe of the FCC because they were upfront about the limits though. It still feels like false advertising. I knew it would be slower after the limits but I had no idea how slow it would actually be.
Their marketing is pretty clear for the plans that have soft data limits but they hide their throttling for the "unlimited" plan in the fine print.

http://www.t-mobile.com/cell-phone-plans/individual.html

> "*Unlimited 4G LTE customers who use more than 21 GB of data in a bill cycle will have their data usage de-prioritized compared to other customers for that bill cycle at locations and times when competing network demands occur, resulting in relatively slower speeds. See t-mobile.com/OpenInternet for details."