chrisfrantz

To the best of my knowledge, Klaviyo is more focused on e-commerce and Attentive more on e-commerce but especially SMS. I'm not familiar enough with their platforms to give a point-by-point compa…

Generally, we don’t believe email copy belongs in your code base. You can upload MJML if you’d really like to, along with designing in Figma via an integration, but really your best bet is our editor.…

Thanks, your early support means a lot! Hope we freed you up to spend less time on email and more time on the rest of your company :)

Thank you! API docs here, we should put it more front and center. I will adjust that. https://loops.so/docs/add-users/api-reference#rest-api …

Talk to us! We're happy to take a call, email, etc. :) Shoot me an email (chris@loops.so) and happy to walk you through any questions you may have.

that's what we're hoping happens! it should just work so you can get back to work thanks for giving us a try :)

Sure, what we've found is that many companies (including our own) publish a changelog, product update or newsletter at a monthly/weekly cadence. We can help solve for that. There are also qu…

Thank you!

We do a lot to prevent it, part of the reason we waited to launch. There are also hard caps with the free plan.

Thanks! We're very focused on ease of use so glad it worked out :)

There’s a surprising amount of classifying happening at the content level. If you have a clean ip but then send content that raises flags (includes hot words, adult content, etc) then you’re going to …

Yeah I noticed they moved to a “hub” model which I think encourages that. Not a bad thing imo, companies were already treating it this way and they just formalized it. Fwiw, this was our first product…

Sure! Generally, we don’t think email copy belongs in your code base. You can upload MJML if you’d really like to, along with designing in Figma via an integration, but really your best bet is our edi…

We actually have a transactional API ( https://loops.so/docs/transactional/guide#sending-your-first... ) so similar in that way. Beyond that, our goal is to offer the single p…

Thanks!

Nope, hit “view pricing tiers” on the pricing page for a full list of pricing up to 100k contacts. It needs to not be hidden behind a button, that’s on the list.

We’ve moved companies off of Braze already, but we still need to add multi-channel support. We’ll likely add it in the future unless customer needs materially change.

Oh nice! Thanks, yep there’s lots to improve. If you haven’t already, drop us a line in slack or live chat and we’re happy to log feedback then we’ll ping you when it makes its way into the app.

Hah yeah that too! Free, no credit card required.

I would like to! It’s probably a bit further down the line for us. You can do a lot to improved deliverability once you approach it at a platform level. We have access to various datapoints at scale t…

Thanks! Yep, we often replace CIO for early and mid-stage teams. Pricing, performance and UX are the primary drivers for switching that we have seen so far. We were on Slate previously and actually re…

Oof don’t love that! I’ll test with FF later today.

Totally fair, we just launched a week ago (and it went well) so we wanted to keep it up till the end of the month. Will certainly place it in the footer and switch off the upvote portion in the future…

Depends on use case and which tools you’re using today but we try to make gains everywhere we can. In pricing, we try to simplify by ditching the tables and anchoring around one metric. For engineers,…

I would really like to eventually open source core parts of Loops. I think parts of the editor makes sense, including the MJML. We spent an entire weekend extending MJML for Superhuman and it would be…

Sorry about that. This link should work and happy to answer any questions here. https://loops.so/pricing

hey thanks, loops is going well!

Congrats to the Infisical team, it's been cool getting to watch them grow from the start. What are some of the biggest challenges you've run into so far?

Highlight has been on my todo list forever. Great to see your launch, congrats!